Creating Volunteer Knowledge Base
SPEAKER_00 (00:01 – 00:29): The next thing I want to show you is how to create a knowledge base for your volunteers. A knowledge base is something that is important to share information. So how do you share information with your volunteers without anyone else being able to access it? So first things first, we’re going to set up the knowledge base. So you activate it here.
SPEAKER_00 (00:32 – 00:53): follow these steps. Yep, I’m going to add it to the menu. That’s fine. Choose a layout. Several different options. What’s the design? And that should do the job.
SPEAKER_00 (00:54 – 01:45): So, if we go now to the front page, We should see a menu called Knowledge Base. And because it’s my local system, it’s created all this dummy data. Obviously, in the real system, it wouldn’t do that. Okay, so, but now we have a problem that anyone can read our proprietary voluntary data. So let’s go into plugins. And I’ve created a CIB permissions plugin. It’s a really simple tool that will help you. And you can go and edit it in… Where is the button again? Sorry, under…
SPEAKER_00 (02:07 – 02:38): Okay, so then under settings, you’ll see CIV permissions. And what you can do now is add knowledge base star that you need read permission. There’s all these different permissions. Actually on that, so yeah, so read is something that any subscriber will have. So let’s save that rule and you can see, sorry, yeah, so what permissions are available you can activate,
SPEAKER_00 (02:43 – 03:05): where have I seen that? Oh yeah, the user role editor. If you activate that and click settings, you can actually see, so if you, for example, look at any of these roles,